Connect and explore. Transforming the travel industry in a time of major disruption. Join us and learn new opportunities to reinvent and revolutionize the travel industry during a time of extraordinary challenges.

 

Why You Should Attend?

– Connect with all areas within the Canadian Travel Industry.
– Learn from subject matter experts who will address topics that impact your business today and will help you shape it for tomorrow.
– Gain insights on Global Travel Industry Trends.
– Network with your peers and learn about new and exciting opportunities on the tradeshow floor.

Who Attends?

• ACTA Members – Travel Agency Leaders
• ACTA Corporate Partners – Travel Supplier Leaders
• Frontline Travel Agents
• Independent Contractors
• Consortia Partners
• Host Agencies
• Travel Industry Media

Canadian Travel Industry Leadership Summit Agenda

We are just putting final touches on the content we will be sharing during the two day summit. It will have something for everybody and its going to be epic! We will be in contact with you to share the details soon!

Speakers

Here’s a look into our 2020 Travel Industry Summit Speakers!
More to be announced in the coming weeks.


Bruce Poon TipFounder, G Adventures

Passionate about the power of travel to change the world for the better, Bruce Poon Tip is a global leader in social entrepreneurship, immersive travel and innovation. He is best-known as the founder of G Adventures, the world's largest small group adventure travel company and pioneer of community tourism. Bruce’s first book, Looptail: How One Company Changed the World by Reinventing Business, became a New York Times Best Seller. In 2018, Bruce was honoured as one of Canada’s Most Admired CEOs in the category of social entrepreneurship, and in 2019 he made his top 10 debut on Glassdoor’s Top CEOs in Canada list. In 2020, he was honoured as one of Fast Company’s Most Creative People in Business and released an instabook titled Unlearn: The Year the Earth Stood Still which addresses how we have all been given the opportunity to reshape travel on the other side of this pandemic.

Bruce Poon TipFounder, G Adventures

Passionate about the power of travel to change the world for the better, Bruce Poon Tip is a global leader in social entrepreneurship, immersive travel and innovation. He is best-known as the founder of G Adventures, the world's largest small group adventure travel company and pioneer of community tourism. Bruce’s first book, Looptail: How One Company Changed the World by Reinventing Business, became a New York Times Best Seller. In 2018, Bruce was honoured as one of Canada’s Most Admired CEOs in the category of social entrepreneurship, and in 2019 he made his top 10 debut on Glassdoor’s Top CEOs in Canada list. In 2020, he was honoured as one of Fast Company’s Most Creative People in Business and released an instabook titled Unlearn: The Year the Earth Stood Still which addresses how we have all been given the opportunity to reshape travel on the other side of this pandemic.

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Wendy ParadisPresident, Association of Canadian Travel Agencies (ACTA)

With over 30 years' experience in the travel industry, Wendy Paradis brings her extensive knowledge, expertise and passion to her role as President of ACTA and Board Executive Member of the WTAAA (World Travel Agents Associations Alliance).

Throughout her career Wendy has had the privilege of working with some of Canada’s leading Travel Companies and has expertise in every facet of travel agency sales and operations in corporate, leisure and incentive travel.

Wendy ParadisPresident, Association of Canadian Travel Agencies (ACTA)

With over 30 years' experience in the travel industry, Wendy Paradis brings her extensive knowledge, expertise and passion to her role as President of ACTA and Board Executive Member of the WTAAA (World Travel Agents Associations Alliance).

Throughout her career Wendy has had the privilege of working with some of Canada’s leading Travel Companies and has expertise in every facet of travel agency sales and operations in corporate, leisure and incentive travel.

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Otto de VriesCEO, Association of Southern African Travel Agents (ASATA)

Past Chairman of the World Travel Agents Association Alliance (WTAAA) and a Board member of the Tourism Business Council of South Africa (TBCSA). He has been active in the travel industry for 32 years, 22 of those in senior management roles in the inbound, retail and wholesale sectors. He is a WTAAA delegate to the IATA Passenger Agency Global Joint Council (PAPGJC) and currently Chairs the WTAAA Air Committee. Through the Council he has participated on a number of sub-committees, including the steering group on NDC Thought Leadership, the Transparency in Payment Advisory Group and the IATA ADM Working Group and the committee focusing on the governance of the agency programme. Through the TBCSA he has worked on several committees that focused on the Tourism Sector Code amendments that focuses on transformation; amendments to the South African Immigration Act and the Market Access/ Regulatory Environment Working Committee of the Department of Tourism. During Covid-19 Otto has actively participated in lobbying the South African government on the re-opening of travel, both domestically and internationally; including the development of health protocols and marketing strategies. He has also actively lobbied IATA and airlines to deliver on their refund commitments and to change resolutions that are intended to deliver a more balanced Travel Agency Programme.

Otto de VriesCEO, Association of Southern African Travel Agents (ASATA)

Past Chairman of the World Travel Agents Association Alliance (WTAAA) and a Board member of the Tourism Business Council of South Africa (TBCSA). He has been active in the travel industry for 32 years, 22 of those in senior management roles in the inbound, retail and wholesale sectors. He is a WTAAA delegate to the IATA Passenger Agency Global Joint Council (PAPGJC) and currently Chairs the WTAAA Air Committee. Through the Council he has participated on a number of sub-committees, including the steering group on NDC Thought Leadership, the Transparency in Payment Advisory Group and the IATA ADM Working Group and the committee focusing on the governance of the agency programme. Through the TBCSA he has worked on several committees that focused on the Tourism Sector Code amendments that focuses on transformation; amendments to the South African Immigration Act and the Market Access/ Regulatory Environment Working Committee of the Department of Tourism. During Covid-19 Otto has actively participated in lobbying the South African government on the re-opening of travel, both domestically and internationally; including the development of health protocols and marketing strategies. He has also actively lobbied IATA and airlines to deliver on their refund commitments and to change resolutions that are intended to deliver a more balanced Travel Agency Programme.

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Eric DrésinSecretary General, European Travel Agents' and Tour Operators' Association (ECTAA)

Eric Drésin joined ECTAA in September 2019 as Secretary General. With the support of a staff of four, his aim is to further strengthen the voice of the travel agents and tour operators in vis a vis the European institutions, international organisations and fruitfully cooperate with other stakeholders and partners.

Eric DrésinSecretary General, European Travel Agents' and Tour Operators' Association (ECTAA)

Eric Drésin joined ECTAA in September 2019 as Secretary General. With the support of a staff of four, his aim is to further strengthen the voice of the travel agents and tour operators in vis a vis the European institutions, international organisations and fruitfully cooperate with other stakeholders and partners.

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Mark MeaderSenior VP, Industry Affairs & Education, American Society of Travel Advisors (ASTA)

Mark joined the American Society of Travel Advisors (ASTA) in April 2015 and as Senior Vice President Marketing, Industry Affairs & Education has a broad focus on marketing ASTA, its sub-brands, events, products and services. He also represents the travel agency and consumer communities within all components of the travel industry – travel suppliers, technology providers, coalitions and trade associations, government entities such as the U.S. DOT (U.S. Department of Transportation), and the TSA (Transportation Security Administration) and more.

Mark is the driving force behind much of the highly-rated content of ASTA’s annual Global Convention and Premium Business Summits being responsible for ASTA’s educational efforts, fostering agency growth and learning worldwide. While monitoring industry issues and trends, Mark advocates for, promotes and defends the agency community to ensure the agent’s voice is heard clearly and the agent is well represented within all components of the industry. Mark also serves on the Board of Directors of the WTAAA – the World Travel Agents Associations Alliance – where he functions as Vice Chair – an organization facilitating the exchange of ideas and information to the agency community across the globe.

Mark MeaderSenior VP, Industry Affairs & Education, American Society of Travel Advisors (ASTA)

Mark joined the American Society of Travel Advisors (ASTA) in April 2015 and as Senior Vice President Marketing, Industry Affairs & Education has a broad focus on marketing ASTA, its sub-brands, events, products and services. He also represents the travel agency and consumer communities within all components of the travel industry – travel suppliers, technology providers, coalitions and trade associations, government entities such as the U.S. DOT (U.S. Department of Transportation), and the TSA (Transportation Security Administration) and more.

Mark is the driving force behind much of the highly-rated content of ASTA’s annual Global Convention and Premium Business Summits being responsible for ASTA’s educational efforts, fostering agency growth and learning worldwide. While monitoring industry issues and trends, Mark advocates for, promotes and defends the agency community to ensure the agent’s voice is heard clearly and the agent is well represented within all components of the industry. Mark also serves on the Board of Directors of the WTAAA – the World Travel Agents Associations Alliance – where he functions as Vice Chair – an organization facilitating the exchange of ideas and information to the agency community across the globe.

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Christine GomesCertified Personal Trainer, Elektra

Christine Gomes is a certified personal trainer, nutrition specialist and Bootcamp Instructor and lets not forget a mom of 4. Life has thrown us for a loop the last few months and regardless of what gets thrown my way, health and fitness is always a priority for Christine and her family.

Health and Fitness has always been a part of Christine’s life from being a gymnast, cross country runner, sprinter, soccer player (which she still plays) and competing in a few body building competitions. She now enjoys teaching Bootcamp classes online since COVID and pushing limits with fitness while encouraging and helping women reach their goals. No matter how big or small the goal may be and if it is with fitness specifically or nutrition, she will work with you and design a program to maximize results. It's about being the best and healthiest version of you.

Christine GomesCertified Personal Trainer, Elektra

Christine Gomes is a certified personal trainer, nutrition specialist and Bootcamp Instructor and lets not forget a mom of 4. Life has thrown us for a loop the last few months and regardless of what gets thrown my way, health and fitness is always a priority for Christine and her family.

Health and Fitness has always been a part of Christine’s life from being a gymnast, cross country runner, sprinter, soccer player (which she still plays) and competing in a few body building competitions. She now enjoys teaching Bootcamp classes online since COVID and pushing limits with fitness while encouraging and helping women reach their goals. No matter how big or small the goal may be and if it is with fitness specifically or nutrition, she will work with you and design a program to maximize results. It's about being the best and healthiest version of you.

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David HilfmanExecutive director of the Global Business Travel Association (GBTA)

Dave Hilfman was appointed as the interim executive director of the Global Business Travel Association (GBTA) in July 2020. This followed his retirement in December 2018 from a 37 year career in the airline industry. Dave served as senior vice president of Worldwide Sales for both United Airlines and Continental Airlines over a 14 year period. The merger between Continental and United in 2010 created the world’s largest airline in terms of passenger revenue. Hilfman is credited with helping unify the two cultures with his honest, progressive and affable leadership style and for leading the team to record breaking commercial success over his eight years at the new United.

David HilfmanExecutive director of the Global Business Travel Association (GBTA)

Dave Hilfman was appointed as the interim executive director of the Global Business Travel Association (GBTA) in July 2020. This followed his retirement in December 2018 from a 37 year career in the airline industry. Dave served as senior vice president of Worldwide Sales for both United Airlines and Continental Airlines over a 14 year period. The merger between Continental and United in 2010 created the world’s largest airline in terms of passenger revenue. Hilfman is credited with helping unify the two cultures with his honest, progressive and affable leadership style and for leading the team to record breaking commercial success over his eight years at the new United.

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Nancy TudoracheRegional Vice President, Gobal Business Travel Association (GBTA)

As the Regional Vice President for GBTA Canada, Nancy Tudorache is responsible for the Global Business Travel Association’s presence across the country, leading the strategy and delivery of the association’s full program for industry-relations, membership, events, education, training, volunteer initiatives and advocacy across the region of Canada. Representing the voice of the Canadian business travel industry, GBTA Canada has significantly grown is size and scope under the leadership of Ms. Tudorache throughout her 7 year-tenure.

Nancy TudoracheRegional Vice President, Gobal Business Travel Association (GBTA)

As the Regional Vice President for GBTA Canada, Nancy Tudorache is responsible for the Global Business Travel Association’s presence across the country, leading the strategy and delivery of the association’s full program for industry-relations, membership, events, education, training, volunteer initiatives and advocacy across the region of Canada. Representing the voice of the Canadian business travel industry, GBTA Canada has significantly grown is size and scope under the leadership of Ms. Tudorache throughout her 7 year-tenure.

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David CohenAuthor, Business Coach

David is an author, business coach, and facilitator and the former host/producer and creator of the small business big ideas show heard weekly for over 9 years. David has taught thousands over the years in both the non-profit and for-profit sectors and has coached hundreds of start-ups to make those important first steps. he specializes in helping small business owners mine their strengths, get clear on their value, their markets and then begin to develop a sales and marketing game plan that gets results.

David has worked with the City of Toronto, heading up an entrepreneurial training program and has worked with the City of Mississauga, The Kawartha Lakes Small Business and Entrepreneurship Centre, The town of Richmond Hill, Markham, Vaughan region and other for profits and not-for-profit organizations.

David CohenAuthor, Business Coach

David is an author, business coach, and facilitator and the former host/producer and creator of the small business big ideas show heard weekly for over 9 years. David has taught thousands over the years in both the non-profit and for-profit sectors and has coached hundreds of start-ups to make those important first steps. he specializes in helping small business owners mine their strengths, get clear on their value, their markets and then begin to develop a sales and marketing game plan that gets results.

David has worked with the City of Toronto, heading up an entrepreneurial training program and has worked with the City of Mississauga, The Kawartha Lakes Small Business and Entrepreneurship Centre, The town of Richmond Hill, Markham, Vaughan region and other for profits and not-for-profit organizations.

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Master of Ceremonies

Lorraine Simpson

Lorraine Simpson knows travel, inside and out. Who better to share insights and perspective on the reinvention of the industry that has been battered globally by COVID-19 than someone who has reinvented their own travel persona? Simpson has the experience, know-how, and insight that will help guide a realignment of the $1.5 global tourism industry.

In a small unfinished basement, she set up her first travel company focused on destination weddings in 2005. Fast forward to 2010 and with no financial backing, Simpson transformed her company into a $4 million success story. As part of her own reinvention, Simpson then shifted into the luxury group speciality travel market, and her story comes full circle this year with a move from travel agent to travel personality and leading travel expert in national and international media. With this enhanced public profile, Simpson is helping travel brands reinvent themselves amid global uncertainty in the industry.

Lorraine Simpson

Lorraine Simpson knows travel, inside and out. Who better to share insights and perspective on the reinvention of the industry that has been battered globally by COVID-19 than someone who has reinvented their own travel persona? Simpson has the experience, know-how, and insight that will help guide a realignment of the $1.5 global tourism industry.

In a small unfinished basement, she set up her first travel company focused on destination weddings in 2005. Fast forward to 2010 and with no financial backing, Simpson transformed her company into a $4 million success story. As part of her own reinvention, Simpson then shifted into the luxury group speciality travel market, and her story comes full circle this year with a move from travel agent to travel personality and leading travel expert in national and international media. With this enhanced public profile, Simpson is helping travel brands reinvent themselves amid global uncertainty in the industry.

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Tradeshow Partners

Our summit will include a Virtual Tradeshow.
Check out our list of suppliers that will be attending!

Air Canada
Alaska Railroad
Allianz Global Assistance
Arizona
Aruba Tourism Authority
Barbados
Belize Tourism Board
Bermuda
Big Five Tours
Cathay Pacific
Cayman Islands
Celebrity Cruises
CIE Tours
ClubMed
Collette Vacations
Czech Tourism
Enterprise Holdings
European Travel Commission
Explore India
Fort Myers and Sanibel
G Adventures
Hurtigruten
Israel Tourist Board
Jamaica Tourist Board
Japan National Tourist Office (JNTO)
Manulife
Marriott International
Martinique Tourism Board
Myrtle Beach
North Carolina
North Lake Tahoe
NYC & Company
Oceana Cruises
Park’n Fly
Regent Seven Seas Cruises
Seabourn Cruises
Saint Lucia Tourism Authority
St Martin
State of New Hampshire
Tahiti Tourism
TBO Holidays
Tours Chanteclerc
Tourism Ireland
Tourism New Zealand
Via Rail
Visit Flanders
Visit Florida
WestJet
YUL Montreal-Trudeau International Airport